Does knowledge management really matter? Linking knowledge management practices, competitiveness and economic performance
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چکیده
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Does Knowledge Management really matter? Linking knowledge management practices, competitiveness and economic performance
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چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...
Linking Knowledge Management and Innovation
There has been an explosion of interest in Knowledge Management (KM) theory and practice. However, it is argued here that much of this work fails to consider the purpose for which knowledge is ‘being managed’. In this paper, purpose is considered in terms of encouraging innovation. It is proposed that different approaches to KM are likely to facilitate the management of knowledge during differe...
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ژورنال
عنوان ژورنال: Journal of Knowledge Management
سال: 2012
ISSN: 1367-3270
DOI: 10.1108/13673271211246185